I decided to write a book on Credit Union collections departments because I believe they are key to achieving success. Given the lack of resources, I wanted to put together an overview of the common problems and weaknesses. This book lays out several essential points to consider as you look to improve the effectiveness of your collection strategy.
For a limited time, you can claim your free copy of Collections Is Not a Dirty Word.
Winner of the Legal Excellence Award for Literary Distinction in November 2021
What is Inside the Book?
The Book Answers Questions Such As:
- What are the goals of a successful collections department?
- What are the common communication challenges and how are those challenges conquered?
- What are the common mistakes made by other collections departments?
- What are the keys to an effective recovery program?